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Terms & Conditions

1. WEBSITE TERMS & CONDITIONS

Worldwide Shutters Blinds & Shades Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing or using the Worldwide Shutters Blinds & Shades website (“the Site”), you agree to be bound by these Terms & Conditions. If you do not agree, you must not use the Site.

2. Use of the Website

You may browse the Site for information, product details and resources. You must not use the Site for unlawful, misleading or harmful purposes, or attempt to interfere with its security, functionality or content.

3. Intellectual Property

All content on the Site—including text, images, graphics, logos, product descriptions and design elements—is the property of Worldwide Shutters Blinds & Shades. You may not reproduce, distribute or modify any content without written permission.

4. Accuracy of Information

We aim to ensure all information is accurate and up to date. However, product specifications, pricing and availability may change without notice. We are not liable for errors, omissions or outdated information.

5. Third‑Party Links

The Site may contain links to third‑party websites. We are not responsible for the content, security or privacy practices of external sites.

6. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any loss, damage or interruption arising from your use of the Site, including technical issues, inaccuracies or unauthorised access.

7. Privacy

Use of the Site is subject to our Privacy Policy, which outlines how we collect and handle personal information.

8. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the Site constitutes acceptance of the updated terms.

2. WHOLESALE TRADING TERMS & CONDITIONS

Worldwide Shutters Blinds & Shades Last Updated: [Insert Date]

1. Definitions

  • “We”, “our”, “us” refers to Worldwide Shutters Blinds & Shades.
  • “Retailer”, “customer”, “you” refers to the wholesale partner placing orders.
  • “Products” refers to custom‑made shutters, blinds and shades supplied by us.

2. Orders & Specifications

  • All products are custom‑made to the measurements and specifications provided by the retailer.
  • Retailers are responsible for ensuring all measurements, colours, configurations and selections are correct.
  • Once production has commenced, orders cannot be cancelled or altered.

3. Pricing & Payment Terms

  • Wholesale pricing is provided to approved retail partners only.
  • Payment terms (e.g., 30‑day accounts) are subject to credit approval.
  • We reserve the right to adjust pricing due to material, freight or manufacturing changes.
  • Late payments may result in suspended orders or revoked credit terms.

4. Lead Times & Delivery

  • Lead times are estimates only and may vary due to production, freight or customs delays.
  • We are not liable for delays outside our control.
  • Risk in the goods passes to the retailer upon delivery or collection.

5. Custom‑Made Product Policy

Because all products are manufactured to order:

  • No refunds or returns are available for change of mind, incorrect measurements or incorrect selections.
  • Retailers must verify all order details before submission.

6. Faults, Defects & Warranty

We will repair or replace products where:

  • A manufacturing defect is identified
  • The product does not match the order specifications
  • Damage occurs prior to delivery
  • A component fails within the warranty period

Claims must include photos, order details and a description of the issue.

7. Exclusions

The following are not considered defects:

  • Minor colour, grain or texture variations
  • Measurement variances within industry tolerances
  • Damage caused by incorrect installation, misuse or modification
  • Normal wear and tear

8. Returns Procedure

  • No product may be returned without written approval.
  • Approved returns must follow our packaging and shipping instructions.
  • Unauthorised returns will not be accepted.

9. Limitation of Liability

To the extent permitted by law, our liability is limited to repairing, replacing or refunding the cost of the affected product. We are not liable for installation costs, lost profits, delays or consequential loss.

10. Title & Risk

  • Title to goods remains with us until full payment is received.
  • Risk transfers to the retailer upon delivery or collection.

11. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.